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Allergen Awareness Training Ltd

Embrace an 'inclusive' mindset to increase your business, and safeguard your customers and business!

Now, more than ever, it is absolutely vital for all food businesses to take food allergy seriously and to understand how to best provide the allergen information required by law, and how to implement robust procedures to safeguard their customers and their business.

We provide online video-based CPD Certified training which will help to safeguard your customers and reduce the risk of a serious incident.

It is ideal for anyone working in a catering environment, including, but not limited to:

  • Restaurants

  • Cafes

  • Takeaways

  • Caterers working within institutions such as schools, entertainment venues, hospitals and museums

  • Private party caterers


The training comprises seven easy-to-watch video modules and an exam and takes only a total of one hour to complete.

Trainees can take the course at their own convenience. All candidates who pass the exam will be sent a certificate by email.

Our Services

What's Covered 

The Allergen Awareness Training being offered is CPD Certified and can be completed in an hour!

It covers these key areas:

  • Natasha's Law - What's required for PPDS (Pre-Packed for Direct Sale foods) 

  • Understand the FIR law and what is required when providing allergen information for your customers 

  • Learn about the legally recognised allergens 

  • Understand where allergens may be ‘hiding,’ within the ingredients used in the menu 

  • Demonstrate the importance of robust allergen management procedures being implemented throughout the business

  • Best practice for providing allergen information, including when taking orders over the phone and online  

  • Understand the difference between allergy, intolerance and other dietary needs and the allergen information required 

  • What to do when things go wrong, e.g., Anaphylaxis  

  • Understand the potential criminal consequences of not providing the correct allergen information 

  • 'May contain', how and when to use 

  • Linkedin
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